| Title |
WORLD CONSUMER
RIGHTS DAY |
|
Date-wise Events |
March 15 every year |
|
Description |
- This day reminds us of the important statement made by
the former U.S. President, John F. Kennedy, who said
- Consumers by definition include us all. Consumers
are the largest economic group, affecting and affected
by almost every public and private economic decision.
Yet they are the only important group… whose views are
often not heard.
- There are eight basic consumer rights which
include the rights to:
- satisfaction of basic needs -
to have access to basic, essential goods and services:
adequate food, clothing, shelter, health care,
education, public utilities, water and sanitation.
- safety – to be protected against
products, production processes and services which are
hazardous to health or life.
- information – to be given the
facts needed to make an informed choice, and to be
protected against dishonest or misleading advertising
and labelling.
- choice – to be able to select
from a range of products and services, offered at
competitive prices with an assurance of satisfactory
quality.
- be heard – to have consumer
interests represented in the making and execution of
government policy, and in the development of products
and services.
- redress – to receive a fair
settlement of just claims, including compensation for
misrepresentation, shoddy goods or unsatisfactory
services.
- consumer education – to
acquire knowledge and skills needed to make informed,
confident choices about goods and services, while being
aware of basic consumer rights and responsibilities and
how to act on them.
- healthy environment - to live
and work in an environment that is non-threatening to
the well being of present and future generations.
- World Consumer Rights Day is an annual occasion for
celebration and solidarity within the international consumer
movement.
- Participants observe the day by promoting the basic
rights of all consumers, demanding that those rights are
respected and protected, and protesting about the market
abuses and social injustices which undermine them.
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